{"id":56909,"date":"2026-07-08T12:40:34","date_gmt":"2026-07-08T11:40:34","guid":{"rendered":"https:\/\/toprankeurope.com\/shop\/shipping-returns\/"},"modified":"2026-07-08T12:40:34","modified_gmt":"2026-07-08T11:40:34","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/toprankeurope.com\/fr\/shop\/shipping-returns\/","title":{"rendered":"Merch \u2014 Shipping & Returns"},"content":{"rendered":"

Exp\u00e9dition maritime<\/h2>\n

All merch is printed on demand<\/strong> \u2014 each item is made for you when you order. Production takes 2\u20135 business days<\/strong>, then shipping:<\/p>\n\n\n\n\n\n\n\n
Destination<\/th>\nEstimated delivery after production<\/th>\n<\/tr>\n<\/thead>\n
France<\/td>\n2\u20134 business days<\/td>\n<\/tr>\n
European Union<\/td>\n3\u20137 business days<\/td>\n<\/tr>\n
Rest of world<\/td>\n5\u201315 business days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

You’ll receive a tracking link by email as soon as your order ships. Most EU orders ship from European facilities \u2014 no customs fees within the EU. Orders outside the EU may be subject to local import duties and taxes, payable by the recipient.<\/p>\n

Returns & right of withdrawal<\/h2>\n

You have 14 days<\/strong> from delivery to change your mind, no reason needed.<\/p>\n

    \n
  1. Email info@toprankeurope.com<\/strong> with your order number (or use the withdrawal form in our Terms of Sale<\/a>).<\/li>\n
  2. Ship the item back within 14 days \u2014 unworn, unwashed, in original condition. Return shipping is at your cost.<\/li>\n
  3. We refund the full price including standard outbound shipping within 14 days, to your original payment method.<\/li>\n<\/ol>\n

    Return address:<\/strong> TOPRANK EUROPE, Chez KOAH, 32 all\u00e9e de la Robertsau, 67000 Strasbourg, France<\/p>\n

    Damaged, misprinted, or wrong items<\/h2>\n

    If your order arrives damaged, misprinted, or incorrect, email us within 14 days<\/strong> with photos \u2014 we’ll replace it or refund you at no cost. This is separate from (and does not limit) your 2-year legal guarantee of conformity<\/strong> under French law.<\/p>\n

    Size exchanges<\/h2>\n

    We can’t exchange directly (each item is made to order) \u2014 return the item under the 14-day right above and place a new order, or contact us and we’ll find a solution.<\/p>\n

    Questions<\/h2>\n

    info@toprankeurope.com \u00b7 WhatsApp +33 7 89 33 23 27 \u00b7 Response within 24\u201348h on working days.<\/p>","protected":false},"excerpt":{"rendered":"

    Shipping All merch is printed on demand \u2014 each item is made for you when you order. Production takes 2\u20135 business days, then shipping: Destination Estimated delivery after production France 2\u20134 business days European Union 3\u20137 business days Rest of world 5\u201315 business days You’ll receive a tracking link by email as soon as your […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":56843,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56909","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/pages\/56909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/comments?post=56909"}],"version-history":[{"count":0,"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/pages\/56909\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/pages\/56843"}],"wp:attachment":[{"href":"https:\/\/toprankeurope.com\/fr\/wp-json\/wp\/v2\/media?parent=56909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}