TOPRANK EUROPE<\/strong>, a French simplified joint-stock company (SAS) with share capital of \u20ac10,000.00 These General Terms and Conditions of Sale (“GTCS”) apply to all sales of merchandise (apparel, accessories, drinkware and similar goods \u2014 the “Products”) concluded via the online shop at toprankeurope.com\/shop (the “Shop”) between Toprank Europe and any non-professional customer (“you”). Placing an order implies full acceptance of these GTCS. These GTCS are distinct from our terms applicable to vehicle-related services.<\/p>\n Products are printed and assembled on demand by our fulfillment partner (Printful, produced in EU facilities where available). Photographs and mock-ups are as faithful as possible; minor variations in color or print placement may occur and do not constitute a lack of conformity. Composition and care instructions are stated on each product page and on the product label.<\/p>\n Prices are in euros, all taxes included (TTC)<\/strong> for deliveries within the EU. Shipping costs are displayed before order confirmation. For deliveries outside the EU, prices are shown net of French VAT; import duties and local taxes are payable by the customer<\/strong> and are not collected by us.<\/p>\n Order process: cart \u2192 delivery details \u2192 payment \u2192 confirmation email. The sale is concluded upon our order confirmation email. We reserve the right to refuse any order for legitimate reasons (e.g., suspected fraud, unpaid prior orders, address errors).<\/p>\n Payment is due at order, by the means shown at checkout. Transactions are processed by secured third-party providers; we never store your card details.<\/p>\n Products are made on demand: production typically takes 2\u20135 business days, plus carrier transit. Estimated delivery times are shown at checkout. In any event, delivery shall occur no later than 30 days<\/strong> after order confirmation, failing which you may cancel the order under the conditions of Articles L216-6 et seq. of the French Consumer Code and be refunded. Risk transfers to you upon physical possession of the Products.<\/p>\n You have 14 days<\/strong> from the day you (or a third party you designate, other than the carrier) take physical possession of the Products to withdraw from the purchase, without giving any reason, in accordance with Articles L221-18 et seq. of the French Consumer Code.<\/p>\n All Products benefit from the legal guarantee of conformity<\/strong> (Articles L217-3 to L217-17 of the French Consumer Code) and the guarantee against hidden defects<\/strong> (Articles 1641 to 1649 of the French Civil Code).<\/p>\n The consumer has a period of two years from the delivery of the goods to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance. The legal guarantee of conformity gives the consumer a right to repair or replacement of the goods within thirty days of the request, free of charge and without major inconvenience. The consumer also benefits from the legal guarantee against hidden defects.<\/p>\n<\/blockquote>\n Claims: info@toprankeurope.com with order number and photos.<\/p>\n In accordance with Articles L612-1 et seq. of the French Consumer Code, after a prior written complaint to our customer service, you may refer any unresolved dispute free of charge to our consumer mediator.<\/p>\n [Mediator designation in progress \u2014 this section will be completed with the mediator’s contact details before the shop opens.]<\/em><\/p>\n We are fully liable for the conformity of the Products under the legal guarantees. We are not liable for non-performance attributable to you, to unforeseeable and insurmountable acts of a third party, or to force majeure.<\/p>\n
Registered office: Chez KOAH, 32 all\u00e9e de la Robertsau, 67000 Strasbourg, France
SIREN: 981 664 568 \u2014 RCS Strasbourg 981 664 568 \u2014 Intra-community VAT: FR93981664568
Email: info@toprankeurope.com \u2014 Phone: +33 (0)7 89 33 23 27 (“Toprank Europe”, “we”)<\/p>\nArticle 2 \u2014 Scope<\/h2>\n
Article 3 \u2014 Products<\/h2>\n
Article 4 \u2014 Prices<\/h2>\n
Article 5 \u2014 Ordering<\/h2>\n
Article 6 \u2014 Payment<\/h2>\n
Article 7 \u2014 Delivery<\/h2>\n
Article 8 \u2014 Right of withdrawal (droit de r\u00e9tractation)<\/h2>\n
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Article 9 \u2014 Legal guarantees<\/h2>\n
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Article 10 \u2014 Consumer mediation<\/h2>\n
Article 11 \u2014 Liability<\/h2>\n
Article 12 \u2014 Personal data<\/h2>\n